PP88 Privacy Policy – Protecting Your Personal Data

Registration and Account Data

When you create a PP88 account, we collect the information you provide during the registration process. This typically includes your full name, date of birth, email address, and Philippine mobile number. This information is used to set up and manage your account, communicate with you, and verify your identity.

Identity Verification (KYC) Data

Before processing your first withdrawal, PP88 requires identity verification. During this process, you will be asked to submit a copy of a valid government-issued ID — such as a Philippine passport, SSS ID, PhilHealth card, UMID, or driver's licence. Depending on your account activity, PP88 may request additional supporting documents.

KYC documents are processed securely and used solely for the purpose of verifying your identity and ensuring that funds can only be withdrawn by the verified account holder.

Payment and Transaction Data

When you make a deposit or request a withdrawal, PP88 records transactional information. This includes the payment method used (such as Philippine bank transfer, GCash, or Maya), the transaction amount in PHP, the date and time of the transaction, and the transaction reference number. PP88 does not store full bank account credentials or full e-wallet account details.

Activity and Usage Data

As you use the PP88 platform, we collect data about your activity. This includes games played, bets placed, session duration, pages visited on the platform, device type, operating system, browser type, and IP address. This data helps us operate the platform, improve the player experience, and meet our responsible gaming obligations.

Communications Data

If you contact PP88 support, we keep a record of that interaction — including the channel used, the subject of your enquiry, and the content of messages exchanged. This information is used to resolve your query, improve our support service, and maintain an accurate account history.

Cookies and Technical Data

PP88 uses cookies and similar tracking technologies to make the platform function correctly and to improve your experience. Cookies are small text files stored on your device. They are used for purposes such as keeping you logged in, remembering your preferences, and understanding how the platform is used in aggregate.

You can manage cookie preferences through your browser settings. Note that disabling certain cookies may affect platform functionality — for example, you may be required to log in again on every visit.

Purposes of Data Processing

PP88 uses your personal data only for clearly defined purposes. The table below outlines the main uses and the reason each one is necessary.

Marketing Communications

With your consent, PP88 may send you information about promotions, new games, sports events, and VIP programme updates. You can withdraw this consent at any time by updating your communication preferences in your account settings or by contacting support. Withdrawing marketing consent does not affect transactional communications such as OTP codes and withdrawal confirmations.

When Data Is Shared with Third Parties

PP88 does not sell, rent, or trade your personal data to any third party. Data is shared only where it is necessary to deliver the service or comply with a legal obligation. The categories of third parties PP88 may share data with include:

• Payment processors and e-wallet providers — to process deposits and withdrawals in PHP through local Philippine banking and e-wallet channels
• Identity verification partners — to conduct KYC checks required before your first withdrawal
• Technology and hosting providers — who provide the infrastructure that keeps the PP88 platform running
• Regulatory or law enforcement bodies — where PP88 is legally required to disclose information

All third-party service providers who handle PP88 member data are subject to contractual obligations to keep that data confidential and to use it only for the specific purpose for which it was shared.

How PP88 Keeps Your Data Safe

PP88 uses a combination of technical and organisational measures to protect your personal data from unauthorised access, loss, alteration, or disclosure. Key security measures in place include:

• SSL/TLS encryption for all data in transit between your device and the PP88 platform
• OTP-based two-step verification for logins and withdrawal requests sent to your registered Philippine mobile number
• Password hashing — your login credentials are never stored in plain text
• Access controls limiting internal access to personal data to authorised personnel only
• Session and activity monitoring to flag unusual account behaviour for review

Rights Under Philippine Data Protection Law

As a player based in the Philippines, you have rights over your personal data under applicable data protection regulations. PP88 respects and supports these rights. Here is a summary of what you are entitled to:

To exercise any of these rights, contact PP88 support at [email protected]. PP88 will respond to your request within a reasonable period and may need to verify your identity before acting on a data request.

Note that some rights may be limited in certain circumstances — for example, PP88 may be required to retain certain records for regulatory or legal compliance purposes even if you request erasure.

How Long PP88 Keeps Your Data

PP88 retains your personal data for as long as your account is active and for a period after account closure as required by applicable legal and regulatory obligations. The specific retention period depends on the type of data and the purpose for which it was collected.

• Account registration data is retained for the duration of your active account plus any legally required post-closure period
• KYC and identity documents are retained for the period required under applicable anti-money laundering regulations
• Transaction records are kept for the period required for financial record-keeping and dispute resolution
• Support communications are retained for a reasonable period to maintain accurate account history

Once personal data is no longer needed and there is no legal obligation to retain it, PP88 will securely delete or anonymise that data.

Policy Updates

PP88 may update this Privacy Policy from time to time to reflect changes in how the platform operates, changes in applicable law, or improvements in our data practices. When changes are made, the updated policy will be published on this page with a revised review date.

If a change significantly affects how your personal data is used, PP88 will make a reasonable effort to notify you — for example, via a notification in your account or by email to your registered address. Your continued use of the platform after a policy update constitutes your acceptance of the revised version.

If you have questions about this Privacy Policy or about how PP88 handles your personal data, you are welcome to contact support at [email protected]. For details on your rights as a user, see Section 5 above. For information on how PP88 handles your account and financial data in the context of the full service agreement, refer to the Terms and Conditions.